Meet the person behind Bramen Docs
Bramen Docs is my consultancy. I'm a Netherlands-based senior technical writer and documentation engineer who has owned the docs for core banking platforms, payments, a major online marketplace, and DevOps tools, from the API reference down to the publishing pipeline.
Based in the Netherlands · working with clients worldwide
Services
My specialty is moving legacy, convoluted docsets onto modern docs platforms, all while enhancing their usability and accuracy. I engineer bespoke documentation solutions for API references, content pipelines, information architecture and governance, and content that's ready for LLMs. I am also available for everyday writing work and ad hoc projects.
Industries Core & digital banking · Fintech & payments · SaaS · DevOps · E-commerce marketplaces
Moving documentation off legacy tools and formats onto a modern platform without losing structure, links, or history, and cleaning it up on the way so you do not migrate the mess.
Preparing documentation for LLM ingestion so AI assistants, chatbots, and retrieval (RAG) systems give accurate answers, not confident wrong ones.
Complete end-to-end docs solutions: the platform, the pipeline, and the authoring workflow, designed, built, and handed over ready to run.
API references and developer guides, plus the scripting behind them: extracting specs and samples from source and making them runnable in the page.
Customer help centers and internal team knowledge bases that people can actually find answers in, and that stay current.
Also available
A structured review of your existing docs with a prioritized plan to fix what matters most.
Content inventory and gap analysis · Information architecture review · Style guide and templates
Standard documentation work of any size: a one-off guide, a release backlog, or ongoing cover while your team is stretched.
User guides, how-tos, and release notes · SOPs, runbooks, and internal process docs · Localization-ready English source content
Work
The Mambu Documentation Hub was my largest professional challenge to date. I built the Docusaurus platform, the publishing pipeline, and large sections of the content, from the user guide to the API reference and release notes.
Visit docs.mambu.com ↗docs.mambu.com
Redesigned the release notes using an AI-based workflow that increased the number and quality of release notes several times, and migrated all legacy release notes to the docs site.
docs.mambu.com
Built the OpenAPI reference for Mambu's event Streaming API from the source code, and migrated it to the API docs site.
docs.mambu.com
Documentation for Process Orchestration: an overview, getting started, BPMN authoring, and worked examples.
docs.mambu.com
Migrated the complete Mambu API documentation platform, creating a suite of scripts for normalising and importing them, and managed and maintained them through their lifecycle.
docs.mambu.com
AI-ready exports of the whole hub (llms.txt and llms-full.txt), so LLMs and assistants can ingest the docs cleanly, as well as a full JSON export and further AI-ready enhancements.
Documentation engineering
Replaced a fragmented legacy documentation system with a Docusaurus platform and a custom CI/CD publishing pipeline.
Mambu, cloud core banking platform
AI & LLM-readiness
AI-assisted release notes, a Japanese localization workflow, and the architecture for a RAG-based developer support assistant.
Mambu, cloud core banking platform
API documentation
Designed the method and quality-measurement tooling to refactor a full API reference suite with LLM assistance, and proved it on the first fifth of the suite.
Mambu, cloud core banking platform
Docs modernization & migrations
Helped redesign the content architecture for a banking suite’s documentation, then moved and repaired the content on the new platform.
Backbase, engagement banking platform
Contact
Whether it's a new docs platform, a migration, AI-readiness work, or a single guide that needs writing, a few lines about the project are plenty to start. I'll reply within two business days.
Jason Gray
You'll work with me directly.
jasonmarkgray@gmail.com
Email is best: tell me what you're working on, roughly when, and how to reach you. Or message me on LinkedIn.